Software/Systems Engineer - Site Reliability (Acuity) at Squarespace
New York City, NY, US

The Site Reliability Engineering (SRE) teams are looking for experienced and passionate software engineers and systems engineers who possess backgrounds in systems, programming and networking to help in ensuring that customers around the world can access Squarespace sites, that they load quickly, and that all of the features work. We work together with the product teams to maintain the reliability of our features with the infrastructure teams to grow our current data centers and build new ones, and the security teams to keep a close eye on the latest vulnerabilities and protect our product, infrastructure and networks. This role reports to the team lead. 


  • Own AWS services such as EC2, ECS, S3, and RDS
  • Write infrastructure-as-code using Terraform that automates the provisioning, deployment, and scaling of Acuity's infrastructure
  • Write configuration management using Chef to automate server-related tasks
  • Monitor infrastructure using Datadog to provide maximum observability
  • Share on-call rotation and be an escalation point to the business and engineering
  • Collaborate with other SREs and Software Developers


  • Programming experience in Bash, Python, or Ruby
  • Experience managing distributed systems in *nix environments
  • An understanding of and experience with, web application development
  • Understand database design, caching, scalability, and network fundamentals
  • Real-world experience with Docker and AWS

About Acuity

Acuity Scheduling is an online scheduling technology that was acquired by Squarespace in 2019. Acuity supports more than 90,000 business by helping to schedule millions of appointments and manage those scheduling logistics on a global scale. Our main hobby is helping businesses of every size organize their schedules so they have more time in their day for their business or their garden.

About Squarespace

Squarespace empowers people with creative ideas to succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 800 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit


  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace
  • Education reimbursement