Mixed Methods Strategy Researcher at Facebook
Menlo Park, CA, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
For this position, we are looking for an experienced individual contributor who will work with the design and engineering teams to develop long-term, innovative user experiences. The right candidate will be an impactful communicator, knowledgeable about product design, passionate about understanding people, curious about the relationship between technology and society, comfortable in a flat, fast-moving organization, and a great collaborator.
This position has a high degree of independence and leadership, responsible for communicating directly with business partners, selecting the appropriate research methodology, designing and managing research projects, working with vendors to execute research, and creating and presenting reports to business partners and executives. You will have a high level of autonomy and decision making to balance complex and sometimes competing demands
This position will work closely with the Research team and Market Strategy team to integrate all research results into the broader story of how FB app is performing overall and where there are further opportunities which calls for great storytelling ability to get traction with various audiences.
RESPONSIBILITIES
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    Manage custom and syndicated research to support market segmentation and market driven insights
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    Enable design and engineering to have an understanding of the people who use Facebook products through understanding market segments, detecting opportunities for product development, and developing personas for design
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    Bring forth and champion new and different people problems that engineers haven’t thought about before, through deeply understanding how people live, what they value, what they’re daily lives are like
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    Explore new social media usages in 1-5 years, based on new ways of interacting with technology, the raise of Artificial Intelligence, and the Internet-of-Things
MINIMUM QUALIFICATIONS
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    B.A/B.S. in Human Computer Interaction, Psychology, Sociology, Anthropology or a related field
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    3+ years experience in applied product research
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    Knowledge of qualitative and quantitative research methods
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    Experience working with large-scale data in multi-method studies
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    Experience with survey design and analysis
PREFERRED QUALIFICATIONS
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    MA/MS/PhD in a human behavior related field (HCI, Psychology, Sociology, Information Science, Economics, Political Science, etc.)
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.