Sales Coordinator at Lightspeed POS
Amsterdam, NL

We are seeking a full-time Sales Coordinator who will be the main resource in coordination of leads, customer inquiries and report creation to help our Customer Growth and Account Management team. Reporting to the Manager, Account Management, this role plays a vital role in our team, with strong organization skills, time management and attention to detail, your goal is to ensure that no customer will be forgotten!

 

Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.

 

Primary Responsibilities:

 

Keeping track of leads/accounts that come in through the chat system for Customer Growth to ensure proper follow up;

helping the Customer Growth team improve productivity by responding to customer inquiries and booking demo appointments through the in-product chat system;

directing the traffic of incoming lead sources and ensuring each lead reaches the right Customer Growth Specialist;

managing CRM tasks for the team and ensuring that tasks are not overdue; 

assisting the Manager of Account Management in generating reports based on lead sources, performance and results; 

managing partner lead funnels and implementing partner upsell initiatives.

Requirements:

 

Full professional fluency in English and Dutch and multilingual skills in French and German are preferred;

excellent written communication skills through different channels (chat, e-mail, …);

“One Team” attitude. You’re ready to roll up your sleeves to help the team achieve their ambitious sales goals;

Bachelor's degree is preferred;

autonomous Data-driven multi-tasker who’s ready to hit the ground running;

And what do you get in return? 

 

In addition to the perks you see on the Careers page, you’ll get access to:

 

A brand new office on the Amsterdam Canals;

an environment that encourages initiatives and leadership;

fun activities with your teammates - be part of the Lightspeed family;

social events throughout the year including the legendary annual holiday party, free sports classes and many more;

daily catered lunches and snacks;

free Friday afternoon drinks;

work with highly talented people who are as passionate about their craft as you are!