Technical Solutions Architect - Platform - East at Nutanix
New York City, NY, US / Washington, DC, US

The Technical Solutions Architect (“TSA”) will work within the America’s Service team which fixates on high-value solution sales while providing valuable input into potential repeatable offerings and optimizing the presales attach rate

 

The candidate will be an industry expert in the solution sales process, architecture, and demonstrated positive outcomes.  The TSA will collaborate with the presales Advisory Services Manager (“ASM”) which is the service’s solution sales liaison and field sales teams throughout the origination, solutioning, and teaming to capture new business for targeted market and sales enterprise verticals.

 

The Platform TSA is expected to bring a strong foundation in enterprise infrastructure knowledge while working together with the sales pursuit team to effectively design and blueprint technical and business process solutions that exceed client expectations.

 

Candidate will have proficiency in one or more of the following Platform use cases including, but not limited to: Hyperconverged architectures, Tier 1 applications, EUC, enterprise file services, network microsegmentation, datacenter migrations, managed services, or operational readiness.

 

Role

 

  • Primary focus will be the Nutanix Platform ranging from the Core Platform Services which include hypervisor down, migration toolsets, file and object services, network segmentation, EUC (End User Computing), Data Protection/DR, ROBO (Remote Office/Branch Office).
  • From time-to-time the candidate will lead or establish proof of concepts or workshops for potential strategic corporate engagements in a presales fashion.
  • Assist and drive the sales pursuit team and ASM with new and existing clients to uncover their critical business objectives, painting a vision for how these objectives could be obtained from our solution that includes a balance of products, support, and services.
  • Emphasize a solution-based journey via analyses of client’s needs aware of technical knowledge of product, organization, and solution capabilities and limitations.
  • Propose the optimal solution or assist clients in minimizing options based on client’s needs, solution specifications, and applicable regulations.
  • Collaborate with colleagues and the America’s Platform Solution Lead to exchange information, such as selling strategies, product management, SE Xpert teams, or marketing.
  • Identify repeatable solutions and work with Platform Solution Lead to prioritize, review, and contribute resulting services toolkits.

 

Key Responsibilities & Duties

 

  • Develops strategies, methods, policies, and best practices for Nutanix Advisory Services.
  • Acts as a key contributor in complex and critical client environments.
  • Develops and cultivates strong client relationships fostering a “Clients for Life” relationship.
  • Provides presales support for Level of Effort (LOE) and coordinates the development of strategic practice responses to an RFP
  • May represent the company as the principal client contact and often performs a leadership role.
  • Primary focus on Nutanix Global or Enterprise Clients
  • Responsible for achieving and maintaining high client satisfaction (CSAT) within the sales and delivery process.

 

Desired Skillsets

 

  • Mastery in deploying/utilizing virtualization-based solutions (5+ years).  Solid understanding of Hyperconverged Infrastructure (“HCI”) and what sets it apart from traditional 3-tier solutions.
  • Fluent in networking architectures and technologies and able to consult with subject matter experts about how to configure their networks when using a variety of infrastructure technologies and security implications.
  • Prior consulting / client facing experience in Fortune 500 and Global Clients, preferably with pre-sales experience
  • Demonstrated thought leadership on a program or client pursuit
  • Desire for established Social Network presence
  • Nutanix NPX certification desired within 24 months, along with relevant domain expertise or architect certifications.
  • Ability to travel up to 75% of the time

 

Compensation:

 

  • This is a commissioned role based upon solution sales targets basis aligning with Nutanix objectives for client success