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Content Strategy Manager, Messenger
Menlo Park, CA, US
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We’re looking for an experienced leader to join our passionate, highly collaborative content strategy team. You’ll manage content strategists working in one or more Facebook feature areas, and help guide the success of the team through coaching, goal setting and building relationships with cross-functional stakeholders. You’ll also get to do hands-on content strategy on an ongoing basis.
This role requires someone who is known for flexibility and creativity and is excited to lead in a flat organization that values collaboration and communication. You should have experience leading in a way that is authentic, objective, empathic and inspiring. You approach management as an opportunity to help people develop their strengths and make an impact, and recognize when to adapt your leadership style to match people’s unique needs in different situations.
You are a natural at building influence in cross-functional partnerships and creating a path to success for the people you manage. You thrive in a flat, fast-moving organization where you can use lightweight processes, creative ideas and quick iteration to have a huge impact. You should also be excited about staying hands-on with product content strategy, evolving content standards and writing for web and mobile experiences.
CONTENT STRATEGY MANAGER, MESSENGER RESPONSIBILITIES
Manage individual content strategists and collaborate with other content strategy managers and leads to create a shared, actionable vision for the content strategy team at Facebook
Provide regular performance feedback, check-ins and reviews for people who report to you
Coach team members to increase their impact, develop their strengths and grow their careers
Provide content strategy for complex features for the global Facebook audience
Help shape and evangelize Facebook content standards
Develop lightweight, repeatable processes, workflows and content templates that keep the team nimble and successful in a culture that values moving fast and iterating quickly
Share your own work and give feedback to teammates in a variety of settings
Promote content strategy at Facebook and in the broader design and content communities
7+ years experience in content strategy or related fields
3+ years of direct management experience
Knowledge of social and mobile experiences
Enterprise or business product experience
On your resume, please include a link to samples of your work that show experiences developing content strategies and executing elements of those strategies. You may show us workflows, content templates, style guides or standards you’ve defined. Please also include examples of hands-on work you’ve done writing or editing content for user interfaces, microcopy, user education, emails, or other product communications
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
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