We believe in differentiating our capital.
We are seeking a part-time energetic, driven and passionate Customer Success Associate (Dutch & French-speaking) to join our Customer Success Team, based in Amsterdam or Ghent. Reporting to our Customer Success Manager in Amsterdam, you will be responsible for contacting new customers of Lightspeed. You'll manage all post-sales onboarding activities and maintain early stage customer satisfaction. You will deal with customers in a technology-based environment. The ideal candidate will not be afraid of a fast-paced, high-energy environment.
As a Customer Success Associate, you will be responsible for contacting our new customers, welcoming them and offering them an orientation session with one of our Product Specialists. These conversations typically include a brief overview of what the Orientation session will cover and answer any additional questions the client may have in order for them to better prepare themselves to begin using our product and service.
Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.
What is in it for you?
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