We believe in differentiating our capital.
We are seeking a full-time, energetic, driven and passionate German speaking Product Specialist to join our Customer Success team, based in either Amsterdam, Geneva or Ghent. Reporting to the Manager, Customer Success, the Product Specialist will be responsible for facilitating Product sessions for Lightspeed customers to activate them with our in-depth products and making sure the customers are using our Products successfully. The ideal candidate will have experience dealing with customers in a technology-based organisation and will not be afraid of a fast-paced, high-energy environment.
As part of the Lightspeed Customer Success team, the Product Specialist is tasked with stewarding department processes and product technical content, in order to create the best impression for our customers. Serving as a Lightspeed product expert, the product specialist is responsible for having our customers transactional with our products, as well as training customers on our products. Once successfully initiating a customer to Lightspeed, the product specialist will also be required to build and maintain an active relationship with the customer to further the customer’s satisfaction, business and growth.
Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.
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