Manager, Procurement Operations at Groupon
Chicago, IL, US

Do you want to build partnerships between stakeholders and suppliers?


Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.


Groupon Procurement builds partnerships between stakeholders and strategic suppliers across all company spend. We take a multi-disciplinary approach to procurement, combining spend category expertise, industry knowledge, and financial acumen. We have a front row seat to identify upcoming opportunities and challenges for Groupon. We develop our team's skills and capabilities to optimize for these market changes, in consultation with company senior leaders


The Manager, Procurement Operations will be responsible for supporting indirect sourcing efforts across all departments as well as managing procurement processes in our P2P system (Coupa) and our ticketing solution (Freshdesk). This role reports to the Director, Procurement Operations and leads a growing team of procurement analysts in Bangalore, India. This role will design, implement and improve procurement processes that increase the velocity of transactional procurement activities while improving internal stakeholder satisfaction. The Manager will demonstrate strong leadership and communication skills, as well as analytic and financial skills to promote positive working relationships with business partners and suppliers. They will also be required to demonstrate and strengthen their Excel, PowerPoint, meeting facilitation and presentation skills.


What you'll be doing:

  • Lead a growing team of two analysts in Bangalore, India who are responsible for improving internal satisfaction with procurement processes  

  • Act as a role model and consistently demonstrates Groupon's Leadership Habits

  • Serve as the main escalation contact for Procurement Operations issues by providing internal business stakeholders assistance with purchasing, contracting and p-cards

  • Understand and actively improve not just procurement processes, but also those of the broader Finance organization when it comes to procurement contract expirations and renewals

  • Establish and ensure routine POs adhere to budgets, schedules, work plans, and performance requirements in Coupa

  • Ensure accuracy and completeness of the contract database while supporting the various stakeholders in legal and accounting who utilize the contract data

  • Analyze and present business cases, proformas, and complex data-sets requiring an in-depth evaluation of multiple variables to finance leadership and business partners

  • Work cross-functionally with the legal team to create processes that improve the speed of procurement contract review

  • Maintain intranet documentation on the procurement process, create and present training on the process to internal stakeholders

  • Ensure compliance with company policies and procedures, ethical practices and adherence to relevant laws and regulations


We're excited about you if you are/have:

  • Detail-oriented. Ability to manage multiple projects with distinct stakeholders.

  • Ability to perform analysis of business data and issues and make recommendations to senior leaders

  • Ability to assess team capabilities and identify gaps

  • Ability to understand financial systems and internal processes.  Experience working in a SOx controlled environment a plus

  • Strong oral and written communication skills to internal and external stakeholders

  • Strong interpersonal and customer service skills.  Ability to work in a transaction based ticket queue within SLA timeframe.

  • Ability to lead and participate on teams with shared responsibility for outcomes and decision making

  • Experience presenting to large groups

  • Ability to manage and lead meetings and follow up on meeting action items

  • Undergraduate degree in Business Administration, Finance, Economics, Supply Chain Management or related discipline required 

  • Minimum of 6 years experience in procurement, buying, finance, accounting, system administration with 1+ years of experience leading a team

  • Advanced skills in Gmail, Google Sheets and Excel; knowledge of Coupa a plus.


Groupon's purpose is to build strong communities through thriving small businesses.  To learn more about the world's largest local ecommerce marketplace,  click here for the latest Groupon news. Plus, be sure to  check out the values  that shape our culture, guide our strategy and make our company a great place to work. And just don't take our word for it.  Hear from real Groupon team members  and learn more about our  inclusive employee groups. If all of this sounds like something that's a great fit for you, then click apply and let's see where this takes us. 


Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon's Ethics Reporting Service Ethicspoint.