Senior Director, IT & Corporate Applications at Groupon
Chicago, IL, US

The Engineering & Operations organization is looking for a Senior Director of IT and Corporate Applications to take the organization to the next level of effective execution. This is a new role that involves coordinating and driving a wide variety of projects and functions to support our business, including standard corporate IT groups (helpdesk, networking, multimedia/telephony) as well as indirect oversight of corporate applications.

 

We're looking for someone with creative flare, strong analytical skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Groupon’s next generation technology.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and passionate about helping local businesses thrive. Does that sound like a compelling place to work?

 

You'll spend your time on:

  • Driving the rhythm-of-the-business process for the organization; including running monthly and quarterly VP-level business reviews to track technical projects and programs.

  • Ensuring the establishment of business operations “engines” with well-defined metric–driven funnels necessary to meet our business objectives.

  • Leading the effective and efficient delivery of large complex cross-functional projects by interacting with Team Leadership, Software Engineers, Technical Program Managers, and multiple related teams to support the delivery of large scale initiatives.

  • Building consensus on process improvements and operational decisions to ensure that appropriate software engineering and operational excellence practices are employed to deliver high quality results

  • Craft, maintain and disseminate project and program information to partners to drive effective teamwork, communication, collaboration and dedication across multiple groups with competing priorities

  • Drive efficiency improvements and enhanced reporting metrics across the organization that includes forecasting, driving teams to hit targets, making resource and planning recommendations

  • Anticipate bottlenecks, anticipate and make trade-offs, and balance the business needs versus technical constraints

 

We're excited about you if you have:

  • Bachelor’s degree with 12+ years relevant work experience in a technical organization

  • Excellent written and verbal skills, coupled with ability to comfortably and confidently present to all levels within the enterprise

  • You’ve managed and coached managers and directors

  • You’ve led a globally distributed team with more than 40 total employees

  • You've led complex technical projects with aggressive schedules

  • You operate well in a matrixed environment and can influence across an organization

  • You have excellent product, program and project management skills and demonstrated technical acumen

  • Ability to set and prioritize one’s own work agenda to drive team progress in key areas by being enthusiastic, creative, collaborative and willing to get your hands dirty on the details

  • An independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills

  • You're dedicated, self-motivated and know how to follow through on projects, even when things get complex

  • Experience with cross geographical project coordination and management

  • A deep understanding of software engineering practices including design, code quality, data structures, technical problem solving a plus

  • Solid foundation in the latest technologies to be able to understand service inter-dependencies and drive towards technical solutions for multi-tiered systems a plus

 

Groupon's purpose is to build strong communities through thriving small businesses.  To learn more about the world's largest local ecommerce marketplace,  click here for the latest Groupon news. Plus, be sure to  check out the values  that shape our culture, guide our strategy and make our company a great place to work. And just don't take our word for it.  Hear from real Groupon team members  and learn more about our  inclusive employee groups. If all of this sounds like something that's a great fit for you, then click apply and let's see where this takes us. 

 

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon's Ethics Reporting Service Ethicspoint.