We believe in differentiating our capital.
Let’s talk shop: Lightspeed is seeking a full-time energetic and driven Customer Success Manager to join the Customer Success team, based in Amsterdam. Ideally, you are entrepreneurial with a keen sense of initiative and take charge of your professional development. The Customer Success team is on the front lines engaging with customers: from pre-close through renewal, they ensure our customers feel confident in the investment they are making.
Here’s a little song we wrote about you:
The CSM will be responsible for implementation planning, coaching customers to ensure they are leveraging all available services, managing escalations of at-risk accounts, and identifying opportunities for account growth. A CSM will have hundreds of conversations with customers and develop an understanding of the typical business challenges they face. They will be skilled at setting the right expectations and ensuring that as a company we meet those expectations.
Don’t mistake us for a typical corporation. We are not looking for just a team member, we’re searching for someone to enrich our family. We will believe in you and give you creative freedom to allow you to do the best work of your life. Sounds familiar? Perfect! We’ve got what it takes to keep you feeling challenged and empowered. If you want to do the best work of your life while being surrounded by talented colleagues, we think we should talk!
Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. It is smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.
What are you going to do?
What do we think is important to succeed?
What is required?
And when you’re not working?
In addition to the perks you can see in the Careers page, you’ll get access to:
Now your turn:
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