We believe in differentiating our capital.
You might ask yourself: what is in a name? But, let's be real, it sounds pretty awesome and feels even better. If you can already picture this title under your own name then continue reading and find out what your success entails. As a Manager, Customer Success you are responsible for overseeing the onboarding, (technical training) and Customer Success Managers of the European Customer Success team. You make sure our customers receive the perfect first class service they did not even realise they wanted in the first place. From beginning till the end, your impressive strategic, analytical and business process skills will not just elevate each customer experience to new heights, but also effectively grow and nurture each individual member of your team. Your entrepreneurial sprit, strong initiative and proven experience in leading Customer Success, Sales or Account Management teams ensure your team members are performing on top of their game and so our customers feel confident in their investment with Lightspeed over and over again. For you success is not a destination, it is a continuous journey where each challenge is seen as an opportunity to improve. And that warm fuzzy feeling you get from seeing your customers and your team strive, is what we call success (or we first suggest seeing a doctor)!
Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.
Take a seat, because here is an exciting list of responsibilities, all yours:
What is in it for you?
© Greenspring Associates