Junior IT Support & Office Operations at Blockchain
San Francisco, CA, US

WHAT YOU WILL DO:

  • Building and office management of San Francisco office
  • Support handling user administration and auditing of all third-party service accounts primarily in US, and in addition globally as necessary
  • Manage office LANs, wifi, and video conferencing systems for US Offices  
  • Maintain & provision new employee hardware and software for US Office
  • Perform on-boarding/off-boarding and re-provisioning procedures for US Offices
  • Support the setup and management of new and existing infrastructure (e.g. networks, firewalls, VPNs, routers, switches, VoIP devices) for US Offices
  • Exercise security best-practices and monitor and train employees to do the same
  • Happily provide comprehensive and timely IT support to all employees; local and remote
  • Support upgrades to core networking (e.g. Inter-site connectivity, MPLS/VPN config), as required
  • All vendor relationships management out of the San Francisco Office
  • Support the operations teams in all projects including internal events, external events, and office moves in the US Offices

 

WHAT YOU WILL NEED:

  • The foremost quality for this position or any position at Blockchain is integrity
  • A high degree of security awareness and current knowledge of best practices
  • Ability to prioritize, organize and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands.
  • Basic knowledge of TCP/IP, networking, routing, firewalls
  • Superb fire-fighting and problem solving abilities
  • Confident, outgoing, and whatever-it-takes attitude
  • Previous startup experience and ability to manage multiple projects with varying timelines and levels of priority
  • Knowledge and experience of Chromebooks, MacOS, and GSuites administration preferred
  • Knowledge and experience with Jamf or similar MDM software preferred
  • Previous experience with office moves and building a corporate IT system from the ground up preferred
  • Ability to travel 10% out of the year, sometimes internationally 

 

COMPENSATION & PERKS:

  • Accessible office location in the heart of San Francisco
  • Unlimited vacation policy; work hard and take time when you need it.
  • Catered team lunch every Monday, Wednesday, and Friday.
  • Apple equipment.
  • Full-time salary based on experience and meaningful equity in an industry-leading company