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Fiverr is looking for a CRM Manager to join our Growth Team.We're looking for someone who can plan, develop and implement marketing initiatives and campaigns, aimed to increase the retention and conversion rates, influence uplifts of customer value and engagement rates.The CRM Manager will be responsible for the marketing plan and activities, from idea through execution to post analysis, by utilizing the available channels and initiating new ones, and for monitoring and optimizing our customer performance.We are looking for a motivated, innovative and results – driven person, with passion for marketing, user experience and optimization.Responsibilities Initiate and manage marketing campaigns aimed to improve retention and conversion performance. Collaborate with different business owners within the organization in planning, designing and execution of marketing activities to support the company KPI objectives. Assist with development tasks related to CRM campaigns and other activities. Monitor campaign performance and make recommendations for improvement. Daily work includes: operating an admin system, analysing & reporting, testing, and HTML coding. Meet daily deadlines and objectives in a fast pace environment. Understand the customer journey, from first exposure and into life cycle (360), while constantly test and develop ways to improve it, working with various interfaces in the company (product, ACQ, social etc.).Requirements At least 2 years' experience in online marketing roles. Experienced with HTML, responsive design and email marketing best practices - A must Experienced with data analysis, working with large sets of data and numbers - A must Experienced as a marketing analyst - an advantage Familiarity with data system concepts, databases, BI English – mother tongue levelBenefitsWhen you join Fiverr, you’ll become an important member of one of the hottest startups in the world. From day one you’ll be challenged to take risks, think big, and make an impact while getting lots of love and support from the team. A few of the perks you’ll receive include: competitive salary, an awesome work environment with a company that loves its employees, and the eligibility to participate in Fiverr’s stock option plan.
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