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Gainsight™ is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.With diversity and inclusion at the forefront of Gainsight’s core values, we promote a culture that celebrates diversity and inclusiveness at Gainsight, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.This role is based in Phoenix, AZJob DescriptionThe Senior Revenue Recognition Accountant will report to Gainsight’s Senior Director of Revenue Recognition.The role will interact internally with Sales, FP&A, Legal, and Business Operations. The ideal candidate is a hands-on, team player who is process driven, highly detail oriented, and strives for continuous improvement.What You'll Do Hands-on throughout the revenue cycle; quote review through revenue recognition Review sales arrangements in detail, identifying any non-standard terms to ensure proper revenue recognition in accordance with company policy and ASC 606 Key contributor in the revenue close process; prepare revenue and deferred revenue analyses, reconciliations, and related journal entries, including project accounting for services under percentage of completion Assist with annual financial audits, including preparation of revenue schedules and provision of supporting documents to the external auditors As a subject matter expert, partner with cross-functional business partners such as sales, service operations, legal, and product teams, in respect to a variety of company initiatives (e.g. sales deal structure, new product introduction, system enhancement, and process improvement) Assess, improve, implement, and monitor key revenue related processes and controls Participate in ad hoc projects What We're Looking For Bachelors degree in Accounting 3+ years of relevant work experience (public company experience is a plus) A strong desire to learn, an inquisitive mind, and a sense of humor Experience with and understanding of ASC 606 in relation to a SaaS business Advanced MS Excel skills Ability to effectively communicate and partner cross-functionally Strong problem solving and analytical skills Organized and detail oriented Big 4 public accounting experience and a CPA license are a plus Experience with Salesforce and Sage/Intacct is a plusJob BenefitsAt Gainsight, we don't believe in doing things as a "means to an end." Life's too short to have anything short of a joyful work environment that we passionately believe in. We think that "work vs. life" is a false choice created by pundits, cynics and consultants. We also believe that any community (like a company) needs a ton of diversity and a very small number of things that bring us together.Here are Our 5 Values Golden Rule: We try to practice the Golden Rule ("Do unto others..." and that sort of thing) by exercising reliability, trust and giving back to each other and our community. Success for All: We believe that success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives. Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do. Shoshin: We believe in a beginner’s mind. Don’t surround yourself with people like you--diversity breeds creativity. Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness. The solution is think more, not doing more.Why You’ll Love It Here Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track! Our Leadership: We offer the leading tech solution for driving Customer Success. Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction. Our Technology: Deep Salesforce.com hooks, predictive analytics, and a beautiful user interface. Our Impact: We help our customers make millions of dollars more per year. Our Clients: Big companies like Box, Adobe, Marketo, and many others. Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!). Our Values: They are unique - Golden Rule, Success for All, Child-like Joy, Shoshin, and Stay Thirsty, My Friends. Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships.Health benefits include medical, dental, vision, short and long term disability, life insurance, 401k after first quarter of employment, and flexible PTO.
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