We believe in differentiating our capital.
The Director of Customer Success works with Varonis clients to drive retention, renewals, customer satisfaction, and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen.
In this role, you will lead a team of first-line managers, Customer Success Managers (CSMs) and Customer Success Reps (CSRs) supporting subscription customers in North America. You will continue to develop and execute strategies and tactics to enable customers to achieve the business outcomes they planned to receive from Varonis products. You will work closely with your managers to ensure they develop their teams, manage day to day workloads and create strategies to optimize productivity of the team while delivering value to our customers. You will also collaborate with other leaders within the Services organization, Sales and Renewals teams, Support team, and our Product teams to ensure our customers are successful. You will be responsible for achieving the objectives of the team, reporting, internal and external stakeholder reviews, continuous improvement of results, ensuring support and alignment across the Varonis leadership team.
© Greenspring Associates