Mgr, Software Engineering - Notifications Infrastructure at Twitter
San Francisco, CA, US

By applying for this role, you could choose to work in the following locations:
San Francisco

Who We Are:

The Notifications Infrastructure team is responsible for the platforms that help Twitter communicate to our users, whether that be through email, push notifications, or SMS. This encompasses the entire end-to-end of datastores, stream processing, and deliverability. We deal with scalability in the billions, and we are excited by the challenges of this magnitude. We are looking for an engineering manager who is excited to lead the team that builds out our infrastructure that powers these services. You will lead Engineers and will be looked upon to set team roadmaps, present to executives, drive the career development of your teammates, and influence all facets of the company’s Notifications strategy.

The team is currently present in both San Francisco and Boulder.

What You’ll Do:

As a member of the Notifications Infrastructure team, you will:

    Manage the Notifications Infrastructure team within Twitter’s Notifications Org
    Lead a team that is responsible for the delivery of Notifications to all Twitter customers at high-throughput
    Work with internal customers to ensure they are able to send Notifications based on their needs.
    Develop and deliver high-impact, forward-looking roadmaps for your teams for a time horizon of years in balance against company priorities and customer asks.
    Directly change the direction of how Twitter sends email, push notifications and SMS to our users.
    Communicate fearlessly and build trust with diverse stakeholders
    Contribute to a culture of technical and operational excellence
    Help solve cross-functional problems at scale
    Provide technical leadership to the team


    5+ years of experience in the full stack Engineering, Distributed Systems space
    2+ years of experience managing software engineering / Distributed Systems teams
    Experience managing and working with distributed teams
    Bachelor's degree or equivalent experience in computer science, engineering, or other technical disciplines (MS/Ph.D. is a plus)
    Robust project management skills, including work estimation, prioritization, planning, tracking, and retrospectives
    Excellent people manager with a record of recruiting, managing, and retaining talent
    Empathetic, self-aware, and learning-oriented leadership style
    High-judgement, data-driven decision-maker
    Strong communication skills
    Experience in any programming language like Java, Scala or Python

Desired (not required):

    Previous management experience in a high-performing, large-scale technology company
    Past experience building Notifications Infrastructure
    Past experience building user-facing tools
    Knowledge in end-to-end email deliverability
    Experience working in/with product engineering