Director, Experience Design at Zillow
Seattle, WA, US

Zillow Group is seeking a Director, Experience Design who will work closely with the design executive to help craft the future of buying and selling homes for consumers, real estate agents, and internal operators. You will be a creative thinker, consumer advocate and self-starter who can manage a team driving ideation, execution and handle multiple partners across the organization. As a Director, Experience Design, you will demonstrate vision and strategy, well-honed consumer judgment, and a high bar for best in class design talent and work.

About the role

  • Lead a user-centric vision, strategy, and execution for consumer and operator experiences

  • Lead and guide the work of talented product designers and visual designers

  • Collaborate with product, engineering, marketing, and brand design in the execution of both long-term vision and short-term tactical initiatives

  • Evolve, strengthen, and evangelize a world-class design culture

  • Recruit, nurture and retain top-tier talent

  • Work collaboratively with business partners to define priorities, build consensus, and coordinate design schedules across multi-disciplined teams

  • Demonstrate thought leadership by contributing subject matter expertise in the areas of information architecture, interaction design, visual design, user research, and online user behavior 

Who you are

  • 10+ years experience designing and delivering user-centered, consumer experiences

  • 5+ years of management experience and demonstrated experience leading design teams

  • A natural coach, mentor and teacher

  • You devote much of your time to guiding careers and growing individuals

  • Driven to move fast, be decisive and deliver world-class user experiences

  • Exceptional communication skills in a fast-paced environment (verbal, written, and visual) who has the ability to influence and build consensus

  • A great creative director who’s able to inspire designers and researchers, lead them to deliver their best work while having fun at the same time

  • You’re organized and your teams get the work done

Get to know us

Zillow Group houses the largest portfolio of real estate brands on mobile and the web. We are on a mission to rewire the real estate transaction and are building transformational tools and services that make it easier for everyone to find and get into a home they love. We are working to create an on-demand real estate transaction experience for every stage of the home lifecycle -- for buyers, sellers, renters and borrowers - and we're well on our way. No matter what job you're in, you will play a critical role in making this vision a reality for millions of people.

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent.