Senior Systems Engineer at Zillow
Seattle, WA, US

We are a production operations team that is passionate about building and configuring well-designed, automated systems. These systems eliminate toil and produce effective feedback so that each person in the Zillow.com product development and operations life cycle knows what they need to do to meet their service reliability objectives. We support a complex environment with a mix of people to match.

About the role

As a Sr. Systems Engineer Engineer on the Production Operations Delivery team, you’ll be maintaining existing services and working to build efficiencies between teams. You will help optimize existing operational platforms and engineer the next generation of Zillow Group’s cloud-native operational services. Close partnerships between product developers and production operations teams, starting during the design phases of new work, is key to the success of our 160 million unique users who visit Zillow Group brands' mobile apps and websites each month.

The Zillow Group brands growth plan relies heavily on cloud platforms and partnering with our internal Support teams across ZG. We are looking for an experienced, hardworking and motivated individual who will support our internal partners and highly distributed systems.

This position gives you opportunities to:

  • Develop next-gen infrastructure solutions that allow our production services to scale with the business
  • Troubleshoot production deployment-related issues and analyze performance and operational metrics against service level objectives
  • Work with internal groups (product, engineering, and operations teams) with whom we partner
  • Implement end-to-end quality assessment and analytics for various distributed services
  • Participate in cross-functional projects and take ownership of individual feature efforts
  • Lead in the adoption of Continuous Delivery and automation of platform services
  • Implement tools and dashboards for various services and operations in the Infrastructure team

Who you are

You have hands-on experience with a mixture of Software Development, Systems Administration or Systems Engineering, and a passion for harnessing data to create virtuous feedback loops to help product teams and operations teams achieve their goals. Maybe you are an Ops person who has adapted to the latest cloud technologies or a developer who owns supporting their production code. It doesn’t matter how you got here but you understand what it takes to build and support resilient services in the cloud.

You are excited about building software systems that automate production site maintenance, that accurately measure and alert on vital signs of product health, and that help product managers define and realize their service reliability goals to maximize the delight of users.

  • 4+ years of Linux systems administration or equivalent experience
  • 4+ years of software development and/or extensive scripting experience in object-oriented languages like Python, Java, or C#
  • Very comfortable with current cloud native solutions and AWS migration challenges
  • Container experience a big plus
  • Proven experience working closely with Dev teams and Agile methodologies
  • Comfortable with the requirements of a 24/7 on-call production environment
  • BS in Computer Science/Engineering or equivalent experience

Get to know us

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent.