Director, Product Management Premier Agent at Zillow
Seattle, WA, US

At Zillow Group, we believe that home matters to everyone and we are on a mission to help everyone get into a home where they can thrive! The Premier Agent Product team aims to build products and solutions to transform the way our Real Estate Agents Partners work with home buyers and sellers.

About the role

We are seeking an experienced product leader to enable the Premier Agent business to grow our agent partner base into a high-performing and high-quality community ready work with the millions of people who visit Zillow Group sites in hopes of finding their next home.

As a Director of Product Management, you will:

  • Drive product strategy to effectively onboard agent partners into the right products and solutions plus create methods to ensure our partner base is meeting expectations.
  • Collaborate with marketing, operations, program, design, engineering and data science partners to research user needs, frame the problems, choose the approaches, and produce an engaging product experience that will delight our agent partners.
  • Define, track, and communicate metrics that help understand how well initiatives are meeting objectives.
  • Develop and support a culture of innovation, where teams constantly test new ideas.
  • Coordinate implementation of product and process improvements.
  • Collaborate with internal partners to launch programs at scale.
  • Grow a team of talented product management professionals.

Who you are

  • First-rate product intuition for customer-facing products.

  • Outstanding strategy and analytical abilities, and robust project management capabilities.

  • Creative, collaborative, and customer-focused problem solver.

  • Strong ownership mindset, and ability to think big and move fast.

  • Strong verbal and written communication skills.

  • Track record of making change happen through collaboration.

  • Familiarity with customer-facing ecommerce, billing, payment and self-service solutions.

  • 10+ years of experience in some combination of product or program management at a technology company

  • 5+ years of experience in leading teams. A passion for mentoring and growing the potential of others.

  • Bachelor’s degree and MBA preferred

Get to know us

Zillow Group houses the largest portfolio of real estate brands on mobile and the web. We are on a mission to rewire the real estate transaction and are building transformational tools and services that make it easier for everyone to find and get into a home they love. We are working to create an on-demand real estate transaction experience for every stage of the home lifecycle -- for buyers, sellers, renters and borrowers - and we're well on our way. No matter what job you're in, you will play a critical role in making this vision a reality for millions of people.

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent.