We believe in differentiating our capital.
Are you interested in operating complex environments visited by hundreds of millions of unique monthly users? Are you passionate about operational excellence and raising the bar on service availability and customer experience? At Zillow, we Think Big and Operate with Excellence! We are constantly building innovative, scalable, technology to propel the future of real estate. To help, we are looking for an Incident Manager to own and continually improve our Incident response, while continually advocating for and protecting our customer experience. Join us!
Own design, implementation, and improvement of technical Incident/Problem Management processes in support of all Zillow customer facing brands. Our ideal candidate will
Zillow Group houses the largest portfolio of real estate brands on mobile and the web. We are on a mission to rewire the real estate transaction and are building transformational tools and services that make it easier for everyone to find and get into a home they love. We are working to create an on-demand real estate transaction experience for every stage of the home lifecycle -- for buyers, sellers, renters and borrowers - and we're well on our way. No matter what job you're in, you will play a critical role in making this vision a reality for millions of people.
At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent.
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