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Summary: Infinera Professional Services Engineers are highly skilled individuals who have expert knowledge of all Infinera products and applications. These engineers provide the first point of contact for Infinera customers for all Services and Support activities. In addition the Professional Services engineers work closely with Infinera partners, EF&I, SLTE, TAC, Account team, all other Infinera departments and directly with the customer to ensure that our customers receive the World Class Infinera Support.
The position includes acting as a sales representative of technical services. The Professional Engineer have extensive knowledge about the technology and fusing their technical expertise with their services sales skills, Professional Engineer manage to sell various technical services to potential clients. The job description involves providing solutions to technical queries of clients, marketing the services, and attending customers meeting. Another facet of Professional Services Engineer is to work in tandem with Business Development to analyze the success of the services solution and eliminating solution gaps. Extensive traveling and frequent meetings with customers is an integral part of a professional services engineer’s job duties.
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