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Fiverr is looking for a CRM Coordinator to join our Retention Team. We’re looking for someone who will be responsible for promoting and supporting retention projects & tasks in multiple languages and in multiple regions, aimed to increase the retention and conversion rates, influence uplifts of customer value and engagement rates. This person will be responsible for the company user engagement platform, including omni channel and multi platform campaign and user-journey set-up and optimization, creating and maintaining landing pages, data implementation, KPI reports and monitoring. We are looking for a motivated, innovative and results – driven person, with passion for marketing, user experience and optimization.This position is temporary- replacement for maternity leave (7 months).Responsibilities Design, build, QA, and deploy emails, landing pages, and other CRM communications in multiple languages, build campaign segmentations Assist with localization tasks related to CRM campaigns and other activities Assist with development tasks related to CRM campaigns and other activities Manage content translations and associated tasks of multiple languages Coordinate the marketing campaigns in multiple languages within the CRM Team, and other stakeholders Monitor campaign performance and offer recommendations for improvement Daily work includes: operating an admin system, analysing & reporting, testing, and HTML coding Meet daily deadlines and objectives in a fast paced environment Work with the CRM team in order to understand customer needs, prioritise tasks, come up with suggestions for localization of communications Working in collaboration with various other departments to gather necessary assets for campaigns, such as contentRequirements At least 1 year of experience with HTML - a must At least 1 year of experience with online marketing, specifically email marketing - a must Familiarity with multi lingual campaigns Familiarity with translation and localization processes English - high level Advantage - Familiarity with responsive design Advantage - Familiarity with campaign management / engagement platforms Advantage - Familiarity with data system concepts, databases, BIBenefitsWhen you join Fiverr, you’ll become an important member of one of the hottest startups in the world. From day one you’ll be challenged to take risks, think big, and make an impact while getting lots of love and support from the team. A few of the perks you’ll receive include: competitive salary, an awesome work environment with a company that loves its employees, and the eligibility to participate in Fiverr’s stock option plan.
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