Sales Development Manager at Kareo
Irvine, CA, US

What We Need

The Sales Development Manager will manage a team of high performing outbound Sales Development Representatives (SDRs) to drive them to meet revenue targets, optimize processes and results, and educate healthcare providers on how Kareo can help them. (Kareo is focused on freeing up the hands of healthcare providers so that they can focus on the important work of patient care).

Your Area of Focus

  • Manage, lead, and coach a team of SDRs
  • Act as a leader, empowering the team to exceed targets every month by mastering our value proposition and lead development process
  • Create, communicate and track individual team goals
  • Manage daily staffing issues and scheduling
  • Conduct weekly one-to-one meetings and team meetings
  • Spend a significant part of your day coaching and helping your team
  • Consistently work to improve the team’s conversion rates
  • Utilize sales enablement tools to drive conversion and team success – i.e. OutReach, Salesforce, and Alyce
  • Foster a strong relationship and processes between the Lead Development and Sales Teams.
  • Collaborate with the marketing teams to help develop assets and tools to support the efforts and results of the SDR team
  • Go above and beyond to ensure team synergy and best practices are in utilized
  • Nurture and grow the team and help them reach their next career goal. This team is all about learning and growing!
  • Be willing to test, optimize and test again!

Your Qualifications

  • Extensive outbound lead generation experience and success
  • Ability to motivate a team and coach them to surpass their goals
  • A profound desire to be part of something bigger than yourself and the confidence to deliver that message to our customers
  • Mastery of the sales funnel from inbound, nurture to cold calling
  • A minimum of 2 years’ experience in lead development or sales, as well as experience training, coaching or leading a team
  • Have a track record of regularly meeting or exceeding targets
  • Tech-savvy, love to help others, and passionate about sales
  • Self-starter with strong work ethic and drive to succeed
  • Experience working in a Salesforce and a sales enablement tool like Outreach
  • Ability to thrive in a task and goal-driven environment
  • Outstanding written and verbal communication skills
  • Success building strong and healthy teams

Your Characteristics

  • Be Passionately Driven: We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare. We hold ourselves to the highest standards. And we work with urgency because what we do matters.
  • Dedicated to Customer Success: Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive. We are solution-oriented and aligned with their needs.
  • Together We’re Better: Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.
  • Constant Growth: We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry. We are creative problem solvers that believe in making things better.


Kareo is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.