We believe in differentiating our capital.
We’re looking for a smart and curious individual to join our User Operations team to help teams move work forward faster. The goal of the UO team is to maximise clarity in customers' work and to help them get the most out of Asana. Customers have a strong voice in prioritising our product development, and we encourage that dialogue through our support channels.
You will become a product expert in Asana and a savant of productivity. You’ll help customers with questions, feature requests, and bug reports, and educate them about the best practices for using Asana with a team. Armed with this experience, you’ll be a liaison between the product team and our customers. You’ll provide quantitative and qualitative reports summarising data from support tickets, enriching the product team’s context around customer problems.
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