Manager, Strategy & Operations (Platform Engineering) at Twitter
San Francisco, CA, US

This team partners with leaders in Engineering, Product, Design & Research to focus on the critical areas that enable organizational efficacy by leading strategy planning, processes for effective execution, inter/intra organizational alignment and enduring change.

What’s the role:

Twitter’s purpose is to serve the public conversation, and our top priority is encouraging, growing, balanced, global conversation on the service. People come to Twitter to see and talk about what’s happening in the world, and we want them to be able to do so from anywhere, on any device, and in whatever languages they speak.


As Strategy & Operations (S&O) leader for Twitter Platform, you will be responsible for supporting engineering leadership in defining the platform strategy, driving portfolio planning and orchestrating engineering roadmap reviews. Requires cross pillar collaboration to standardize common processes and establish best practices to improve development velocity and efficiency. The role will frequently involve working directly with the Head of Platform and the senior leadership team.

What You’ll Do:

    Support Platform engineering leadership by keeping the rhythm of execution humming and removing any obstacles that may arise along the way
    Orchestrate the overall strategic planning process for Platform Engineering and Product teams, including product roadmaps, goal setting, and portfolio planning
    Build a successful and balanced team: review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them, design optimal workflows, and align internal processes
    Represents the Platform team as key liaison in coordinating with other internal planning functions (e.g. Finance, HR, etc.)
    Develops content and drives communication across other pillars and rest of the company, presenting regular product updates, key results, and consolidating strategic plans for review with the Twitter executive team and the Board
    Lead short-term deep dives and cross-functional project teams to structure and execute analyses needed to develop recommendations

Who You Are:

    6+ years of work experience in a strategy/operations/corporate development role, preferably in engineering or product management at a tech company or strategy consulting
    Proven problem solving experience and in providing business insights and recommendations from data sets, both individually or in a group setting
    Proven ability to track, prioritize, and drive multiple concurrent projects to success
    Lead and influence across multiple levels and multiple functions of an organization, as well as, being a trusted advisor to leadership
    Outstanding communication skills with the ability to flex communication style to different audiences
    Thrives in ambiguity and in driving influence and clarity in highly matrixes organizations
    Experience working with remote/distributed teams

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds.