We believe in differentiating our capital.
About The Role
We are on the hunt for a passionate and hungry Renewals Specialist. This role acts as a key individual contributor on a Sales team that consistently delivers market leading retention rates and more. The team you’ll join is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue.
This role will be focused on the closed-loop process of the subscription renewal. This individual will assist the Sales team—you’ll quote, revise, report and close renewal opportunities.
Your ability to drive business processes, manage heavy transaction workloads with keen attention to detail, and build automation into our workflow will enable the team to secure more revenue prior to the subscription expiration date ultimately removing the risk of churn. You are driven, curious, intelligent and deeply passionate about your craft. You will remove barriers to customer retention and collaborate with the broader customer success team to deliver a high value customer experience at time of renewal. This is a demanding role that requires strong passion, priority management and interpersonal skills.
What You Will Be Doing
What You Should Have
Desired Skills And Experience
On any given day, you’ll be doing one or all of these things:
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