Business Operations and Strategy Manager at Pinterest
San Francisco, CA, US

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping users make their lives better in the positive corner of the internet.

The mission of the Business Operations & Strategy team is to align Pinterest’s execution to its strategy. As a key member of the team, you’ll drive critical business insights for our Executive Team while partnering with leaders throughout Pinterest to constantly improve how we execute. With a combination of exceptional analytical skills, an insatiable curiosity, and an entrepreneurial, “get stuff done” mindset, you’ll help us better understand our Pinners, advertisers, and products, and drive changes that will shape the future of Pinterest.

What you’ll do:

  • Business Analytics & Reporting. Develop a deep understanding of the key drivers of our business and how different teams’ work contribute to them. Define critical KPIs, dashboards, and operating rhythms to help those teams manage performance and create operational rigor. Be the primary point person with our Executive Team on understanding metrics movements and trends in our business, and provide data-driven insights on poorly understood business questions
  • Strategic Planning & Forecasting. Work with senior leaders to define their strategic priorities and goals in the context of broader company strategy, and how these translate to their teams’ focus areas. Manage the forecasts for revenue and other “top level” monetization metrics that help inform company-wide planning and goal-setting
  • Special Projects. Tackle ambiguous strategic questions facing the business. Partner with leaders throughout Pinterest to build business cases for new initiatives. Drive the “follow through” on those initiatives to ensure smooth execution across a diverse array of cross-functional partners

What we're looking for:

  • 6+ years of experience in a variety of strategic, analytical and operational roles. You thrive on combining rigorous data-driven analysis, strong business and product judgment, and an ability to work well across a variety of teams to solve complex problems, and have done so at a fast-growing technology company. You’ve likely had BizOps, consulting, investing, analytics, growth, and/or product management experience in a prior life. Digital media and/or ads industry experience a plus
  • Ability to operate “full stack”. You can self-sufficiently query data to ask and answer your own questions, visualize data in high signal-to-noise ways that make insights clear and compelling to executives, and create project structure and execution plans to drive swift action from those insights
  • Structured “systems” thinker who also loves the details. When engaging with a problem, you balance a focus on quick wins and actionability with ways to help Pinterest efficiently solve that problem at scale through systems and repeatable processes, and are comfortable diving into the operational details with the analytical, data, product, and engineering teams that you will be closely partnered with to make it happen
  • Entrepreneurial self-starter. You thrive in a fast-moving environment and are independently capable of seeking information, corralling resources, and delivering results without waiting for direction
  • Strong communication skills. You can move seamlessly between conversing with engineers or frontline ops employees and leading presentations with senior executives
  • High-energy, positive team player. You have a proven ability to influence without authority and build strong working relationships with business partners; this is a highly cross-functional role, so a low ego and a high instinct for collaboration are musts