Production Engineer - Premium at Wix
Tel Aviv, IL

We Are:

Wix’s Premium Services - one of the largest teams at Wix. We’re responsible for enabling Wix’s growth. Our goal is to establish and manage the financial relationship with our users, based on exceptional Premium Services. We are committed to creating trust and ongoing engagement through a personalized, transparent, and simple user experience. 

We’re responsible for creating new products from idea generation and product definition, to the development and distribution of those products to tens of millions of users around the globe. We continually learn from our users, gathering and analyzing information to help us give users what they need, in the best possible way.

You are:

A talented production engineer with 5+ years’ experience. You have web experience and basic knowledge of JavaScript/HTML/CSS and the HTTP Protocol. You’re a problem solver who can write and speak in English fluently. You’re internet savvy, with a solid knowledge of the software development lifecycle and client-server architecture. You thrive in a fast-paced work environment and love using strong critical thinking skills to thoughtfully identify challenges and solutions. You’re analytical and process oriented. You’re a great team player and passionate about helping Wix users create stunning sites. Bonus points if you have experience working in a technical environment and understand how the DNS and billing worlds work. Another big plus is working experience with SQL and/or a scripting language such as Bash.

As a Production Engineer, you will:

  • Investigate & analyze complex issues and fix them, using a variety of technologies and tools.
  • Work closely with developers and product managers on features, processes & prioritization.
  • Define and manage internal customer care tools, from design and all the way to release.
  • Influence the way we support our users and improve it to make sure our users’ experience is the best possible.
  • Work closely with product and R&D on features and processes
  • Define automation of processes to minimize manual work.