Manager, New Products - Product and Service Operations at Facebook
Menlo Park, CA, US
The PSO New Products team is seeking a leader who is passionate about testing and launching Facebook's newest business and marketing solutions. This lead is responsible for bringing operational strategy and process to both monetized and non-monetized product testing for the Facebook App, ensuring that new features and products are ready for scaled release. This role will also be responsible for growing and developing a dynamic team by providing mentorship, guidance, and career development. The ideal candidate will be strong at cross-functional communication and project execution, knowledgeable about marketing, adept with Facebook's business tools (e.g. Ads Manager), and have an aptitude for measurement and data analysis. They will advocate for the team's goals while balancing the needs of their cross-functional partners in Product Marketing and Product Management. This Team Lead will also play an important role with the New Products' leadership team. They will have a responsibility to influence projects and drive alignment.

Manager, New Products - Product and Service Operations Responsibilities
  • Develops a dynamic and diverse team by providing mentorship, guidance, and career development
  • Leads a sub-function by showing complete ownership for vision, intent, goals, KPIs, roadmaps, etc.
  • Conducts prioritization conversations with product teams ensuring their program managers are set up for success in working on the right set of product launches
  • Evangelizes the team's efforts, communicates regularly (regarding critical fires, on-going issues, project updates, and other items) to keep necessary partners in the loop
  • Work extensively with cross-functional partners - e.g. Product Manager, Product Marketing Manager, Marketing Science, and Data Science teams — in order to scope engagement models. Putting more process and structure in place (simple plug & play model for scale)
  • Works closely with their own manager to share ideas, challenges, etc. and agree on strategies to remove roadblocks, improve on ideas, prioritize work for themselves and the team
Minimum Qualifications
  • Bachelor’s degree in Marketing, Advertising, Statistics, Economics, Business, or related field
  • 1+ years of people management experience, with experience attracting and scaling teams
  • 8+ years work experience in operations, analytics, consulting or equivalent environment, or 6+ years of experience with MBA
  • 2+ years work experience in marketing digital campaigns
  • Project management experience and experience running strategic projects with cross-functional teams
  • Communication and presentation experience with proven track record of working with executive level leaders
  • Knowledge of the advertising marketplace and ad products
Preferred Qualifications
  • Comfortable dealing with ambiguity and unstructured problems
  • Open, collaborative and proven team player, with an experience initiating and driving projects to completion with minimal guidance or support
  • Experience leading data-driven projects and experience communicating results and insights to cross-functional partners
  • Experience contributing at both strategic and operational levels
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
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