We believe in differentiating our capital.
Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.
At Postmates, customers are the center of our business. Our customer service team delights customers by providing fast, consistent, and world-class personalized customer service from highly skilled agents using powerful tools and systems. We are seeking creative teammates with an outside-the-box startup mentality that will revolutionize the future of customer service.
Come help support the future of on-demand logistics. Postmates is currently looking for Customer Service Associates to join our Customer Support team working directly with our Merchants. Through a mix of real-time problem solving, process enactment, and cross-functional communication, Customer Service Associates hold the key to the success of every Postmates delivery.
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
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