Payroll Manager at Postmates
San Francisco, CA, US


Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.


Postmates runs one of the largest marketplaces in the country, connecting consumers, merchants, and Postmates in real-time. Building high powered intelligence atop our large-scale dataset is a serious challenge and we are looking for candidates who are ready to dig in. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content: We have real customers paying real money for a real service.

We are seeking a Payroll Manager to contribute to our world-class hyper-growth organization.

The ideal candidate will be familiar with the payroll process, organized, detail-oriented, self-motivated, and a system savvy team player with a variety of experience working in a fast-paced environment. The Payroll Manager will ensure the accuracy/controls of payroll data, will research and resolve payroll issues, while providing a high level of customer service to all employees and help us to automate/streamline the payroll process as Postmates continues to scale. This position will impact a rapidly growing organization and offers career development opportunities for the right candidate.


  • Review the processing of US and Canada semi-monthly payrolls, including salary, bonus, commissions, benefits and taxes to ensure that Postmates is compliant with federal, state, and local county regulations.
  • Manage payroll team to ensure timely and accurate completion of company payroll and employee data.
  • Maintains payroll staff by recruiting, training and mentoring employees.
  • Manage audit procedures and reporting from ADP Workforce Now, Netsuite, & Expensify
  • Build and manage strong working relationships with 3rd party providers and our internal Finance/Accounting team to resolve issues and drive end-to-end process improvements
  • Maintain communication with payroll service providers regarding software updates and new products available to be able to initiate the use of new features
  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
  • Balances the payroll accounts by resolving payroll discrepancies, working closely with the general ledger teams.
  • Provides payroll information by answering questions and requests.
  • Maintains payroll guidelines by writing and updating policies and procedures.
  • Visionary to help us to automate/streamline the payroll process.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Maintains employee confidence and protects payroll operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Support senior management and payroll/accounting team by performing various departmental payroll special projects as needed.
  • Assist any internal and external audits as necessary.


  • Managing Processes, People Management, Data Entry Management, Reporting Skills, Compensation and Wage Structure, Benefits Administration, Worker Compensation, Employment Law, Developing Standards, Financial Skills, Accounting
  • Bachelor's Degree in Accounting, Business Administration or related field preferred
  • Minimum of 10 years of relevant work experience working in a global payroll manager role required
  • Certified Payroll Professional preferred.
  • Expertise of ADP payroll systems required.
  • Excellent organizational skills with the ability to prioritize and a high level of attention to detail
  • Demonstrated critical thinking, analytical, and problem-solving skills
  • Ability to maintain confidentiality and exercise discretion in business relationships
  • Advanced knowledge and experience of Microsoft Office tools with a focus on excel
  • Strong execution skills, advanced analytical skills, and accounting skills
  • Strong time management skills with ability to handle multiple tasks and awareness of deadlines
  • Excellent working knowledge of international, federal, state, FICA and local tax withholdings laws and regulation


Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.