IT Engineer at Varonis Systems
New York City, NY, US


  • The IT Engineer is required to function as a member of the HelpDesk Team.
  • Must have advanced technical experience and skills in the areas of problem determination, creativity, and troubleshooting end user IT problems.
  • Must have demonstrated computer skills, while handing service requests from company users.
  • Take direct ownership over problem resolution through own skills or by timely escalation.
  • Will use expertise, analyzation, and resolution to the user problem at 1st contact via desk side support, instant messaging, phone and remote sessions.
  • Will provide IT Support for company users, and support for enterprise desktop, laptop, mobile devices.
  • Provision new computers and assist with training the users with using the IT Systems.
  • Must handle onboarding/offboarding of accounts and new hire setups
  • Support all conference room setups



  • At least 3 years of experience in the helpdesk field (hi-tech and enterprise scale is an advantage).
  • Knowledge in Microsoft systems – Windows 10, Office 365.
  • Active Directory and Exchange user management.
  • Ability to troubleshoot hardware and software issues.
  • Knowledge in client networking (such as TCP-IP, DNS – client side).
  • Full time job – committed to Varonis.
  • Strong attention to detail and excellent documentation skills
  • Excellent communication skills. Ability to collaborate with team members and assist with troubleshooting as needed.
  • Strong troubleshooting skills and sense of urgency.
  • High human relations awareness.
  • Patient and kind – User service oriented.
  • Excellent English.



  • Experience with SCCM
  • PowerShell
  • Experience with C-Level Executive Support
  • Polycom/Zoom experience


We invite you to check out our Instagram Page to gain further insight into the Varonis culture!



Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteris