We believe in differentiating our capital.
The Manager of Customer Success works with Varonis clients to drive retention, renewals, customer satisfaction, and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen.
The manager of Customer Success will lead a team of Customer Success Managers (CSMs), supporting subscription customers in EMEA and manage a small number of accounts on the Varonis Customer Success Programme (CSP). They will develop the team, manage day-to-day workloads and create strategies to optimize productivity of the team while delivering value to our customers. MCS will be responsible for achieving the objectives of the team, reporting, internal and external stakeholder reviews, continuous improvement of results, ensuring support and alignment across the Professional Services group team. MCS will also collaborate with other leaders within other teams including Professional Services, Sales, Renewals, Support and Product management to ensure our customers are successful.
Responsibilities - Team
Responsibilities - Accounts
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
© Greenspring Associates