Associate Strategic Publisher Manager at Twitter
London, GB

As an Associate Strategic Publishing Manager you will be the main point of

contact for advertisers utilizing our creative platform. You will be responsible for building

relationships, solving problems, upselling where applicable, and ensuring our clients

receive the highest quality customer service. To be successful in this role, you should have top-notch interpersonal skills along with strong analytical expertise. A key component will be working cross-functionally with our business, technical and creative teams with minimal supervision to collect information and solutions on behalf of your clients.

 

What you’ll do:

 

• Be the front line of contact for your advertisers (mainly large gaming studios and

brands), utilizing strategic thinking to manage customer requests and/or issues

• Serve as a programmatic, real-time-bidding (RTB) expert externally, understanding

the mobile advertising ecosystem and ensuring information is clearly relayed to

your clients

• Establish and maintain strong client relationships with your advertisers through

regular calls and in-person meetings serving as an expert for programmatic

questions, concerns and priorities

• Proactively assist advertisers to achieve their goals, up-sell new opportunities as

they become available, investigate campaign inefficiencies and actively optimize

campaign creative and targeting. Create a strong feedback loop between clients

and internal teams

• Manage budgets of all sizes along with creative pipeline production

• Become an expert on all aspects of CrossInstall’s creative advertising business to

facilitate scalable, sustainable growth

 

What we are looking for:

 

• 2-3 years of experience in an Account Management role

• Advertising experience is required, however previous experience with mobile

gaming or the mobile ad ecosystems is preferred

• Great teamwork and organizational skills, including strong communication, a

proactive attitude, and an embedded drive for results

• Excel skills and the ability to leverage our data and intelligence tools

• Ability to work in a fast-paced, hands-on, demanding start-up environment

• Naturally curious problem solver with a creative approach to problem-solving