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By applying for this role, you could choose to work in the following locations:US - Remote US San Francisco
Twitter is a growing organization that faces new challenges as it evolves. As IT Enterprise Applications navigates the growth of our broader business, it’s increasingly important to scale to meet the demands of our customers. To properly manage relationships, account for technical and engineering capacity against partner roadmaps, and consider program alignment across related business functions we are hiring a Director of IT Applications with a focus on the Customer Systems pillar. This pillar is made up of the Sales, Marketing, and Support customer organizations, and includes technology needs for CRM, external ticketing, email communications and more. Our mission is to keep our business running effectively while maintaining a healthy, compliant, and scalable IT environment.
This is a unique leadership opportunity to manage both IT Application strategy and coordinated customer roadmaps. You will be responsible for the business relationships that determine the success of our internal partnerships. You will oversee the vision and delivery roadmap of the Sales, Marketing, and Support technology teams, inclusive of tooling, process, and measurement. You will partner with IT and Product engineering teams, IT product managers, and IT leadership to own delivery for the Customer pillar. You will lead the team to build programs, manage to meet scale, and oversee the general budget process for Customer roadmap planning.
To continually strengthen our growing team, we are looking for an experienced IT Applications leader. You are knowledgeable in budget management, managing relationships to lead to results. You are a team focused people manager, strategic planner, with experience growing and running organizations at scale. You are operationally minded, while possessing a strategic vision.
If this sounds like you, you probably have experience with these responsibilities:
Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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