Localization Project Manager at Twitter
San Francisco, CA, US

The Twitter Service Organization provides a broad range of support and services to the global Twitter community, including localization support. We’re now seeking a localization project manager to join our global team. 

 

Localization Project Managers scope, schedule and manage the localization requirements for Twitter’s products and content, and collaborate closely with our product, engineering, design marketing and support teams to ensure the release of high quality, market appropriate content. 

 

 

What You’ll Do:

  • Collaborate cross-functionally with product managers, engineers, marketing and sales content creators, to scope projects, define processes and milestones, and ensure we are shipping localized products and content according to required release dates as well as internationalization and culturalization best practices.
  • Manage translation, localization, and QA projects in collaboration with our third party language service providers. 
  • Provide consultation and support to product/project managers, designers, and engineers to ensure proper internationalization of products. 
  • Work with internal teams to establish efficient workflows and continuously improve processes related to the planning and delivery of translations and multilingual content.
  • Define, prioritize, track and manage international bug backlogs and feature requirements with product teams.
  • Manage ongoing quality assessment efforts and results analysis.

 

Who You Are:

  • A seasoned localization project manager who is comfortable supporting a wide variety of content creators.
  • You are highly organized and detail oriented, with a bias for action.
  • You work effectively in a heavily cross functional, fast paced environment, and across our different product, content and engineering teams.
  • You have a proven track record of successfully managing multiple complex projects concurrently.
  • You have strong communication and negotiation skills. 
  • You are passionate about delivering an exceptional experience to our international users. 

 

Requirements:

  • B.A. or B.S. degree or equivalent
  • 3-5 years of relevant work experience in localization, preferably as a project manager 
  • An excellent understanding of the end to end localization process for software products, and/ or websites, advertising & digital media.
  • Experience with Internationalization tools and techniques, e.g. pseudo-language testing 
  • Excellent English written, verbal and interpersonal communication skills 
  • Fluency in a second language is an advantage.

 

 

 

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.