We believe in differentiating our capital.
At ServiceSource, we strive to find and grow exceptional people like you.
Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you.
ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.
The Support Specialist provides support to the internal and potentially external sales teams (can be externally facing) by relieving them of administrative or related work. Duties may include order processing/entry, researching sales contracts, making price quotations, record keeping, document tracking, RFP responses, product or service trainings, moderate level helpdesk tasks, end-user or partner inventory analysis, and/or related tasks. This individual is also responsible for maintaining data integrity related to quotations, bookings, and invoices in various CRM or sales pipeline systems. Uses knowledge of product and service offerings to support customers and sales teams. The Sales Support Specialist typically has a few sources of data/systems to work within to produce an outcome and the variability of those systems is generally low or aligned. This person does have to follow a process that includes decision making that depends on items such as: partner ecosystem, price lists, discount programs, end of life product conversions, multi and single year matrices, multiple vendor agreement forms, and end user- vertical. Due to multiple business rules, role includes minimal systems automation and requires human touch. This individual may be customer and client facing and is expected to understand the process, client product, and client systems.
Duties and Responsibilities:
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