Senior Business Development Manager, Merchant at Postmates
San Francisco, CA, US


Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 4000+ cities with a fleet of more than 400,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.


The Postmates Merchant team is looking for a superstar to forge and expand our relationships with strategically important top brands nation-wide and drive significant value for the company. As our Sr. Merchant Business Development Manager you will expand Postmates’ footprint with the top 500 restaurant merchants as well as merchants in emerging new categories across the US. The ideal candidate is an experienced, highly motivated self-starter with an extreme focus on sourcing and closing new business. They understand the importance of building strong and lasting strategic relationships with the country’s largest restaurant chains. 


  • Seek and establish relationships with C-Level executives and decision makers at top restaurant chains and their franchisees
  • Develop and lead the process of negotiating & closing deals with restaurant chains and large franchise holding companies
  • Oversee the work of franchise sales team reps to accelerate franchise location sign-ups
  • Prioritize and evaluate opportunities based on strategic and financial criteria
  • Oversee and guide internal teams across multiple departments to roll out new merchants across both corporate and franchise locations
  • Represent Postmates at industry and merchant events
  • Work cross-functionally with our Product, Engineering, Account Management and Sales teams to create the processes and solutions that ensure merchants have the best possible experience when joining the Postmates platform
  • Keep informed with current industry trends and opportunities/ challenges within the restaurant industry as a whole. Use this key knowledge to drive business strategy while building and expanding our Postmates’ relationships with our merchants
  • Travel to merchant pitches and industry events 30%+ of the time



  • 5+ years in business development or sales leadership role
  • Experience selling to and working with multi-billion dollar organizations
  • C-Level presence with a deal closing history
  • Product knowledge and technical competencies. Ability to work with engineers and product leaders to craft solutions
  • Comfortable concurrently managing multiple complex transactions on short time horizons
  • Business mindset with ability to understand both financial and strategic aspects of a deal
  • Outstanding communication skills


Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with: 

  • Competitive salary and generous equity plan
  • Access to the Postmates 401(k) plan
  • 100% coverage for employees’ medical, dental and vision insurance
  • 95% coverage for dependents medical, dental and vision insurance
  • Pre-tax Flexible Spending Account (FSA) for qualified out-of-pocket healthcare costs
  • Flexible time off policy under which Postmates will not limit paid time off for vacations or to handle personal affairs. (Salaried US Employees)
  • 16 days’ paid time off and 7 days’ paid sick leave (Hourly US Employees; amount of paid sick leave depends on state)
  • 3 days’ paid time to volunteer through CivicLabs and positively impact the communities we serve.
  • Generous parental leave including flexible transition plans, Postmates meal credit, and subsidized access to the Milk Store, Urban Sitter and Concern
  • Free and confidential counseling resources through an Employee Assistance Program
  • Pre-tax commuter benefits for parking or transit fees
  • A free subscription to Postmates Unlimited
  • Subsidized Postmates meal codes