Technical Curriculum Developer at Lucidworks
Remote / United States of America

REMOTE - US

About the Role

Lucidworks is seeking a full-time Curriculum Developer to create technical education content to help our customers, partners, and colleagues succeed in building search and data solutions using Fusion. As a Technical Curriculum Developer, you will develop and maintain learning content and curricula for developers, search engineers, DevOps engineers, architects, and data scientists. You will work closely with engineers, product managers, and professional services subject matter experts to understand product features and value. 

The Training team at Lucidworks develops engaging customer enablement to empower our users to create amazing search experiences. The Training team works together to create Instructor-led lectures, hands-on labs, eLearnings, and supporting documents like hand-outs and cheat sheets to offer comprehensive learning experiences. 

About You

A life-long learner who can manage projects holistically and independently. You must be able to learn complex technical information and work both collaboratively and independently to produce technical learning content. Successful candidates are strong in instructional design and can translate technical content into effective learning solutions.

You will:

Design and develop dynamic learning experiences applying Adult Learning Theory Principles and systematic instructional design to create content that fits the needs of the learner

Define course requirements, create course deliverables (including Instructor-led lectures, labs and eLearning), and see the work through to completion

Collaborate with other departments to ensure the accuracy of course content and best use of product functionality

Continually seek opportunities to increase customer satisfaction and knowledge of Lucidworks products through engaging training delivery and informative training materials

Be passionate about the quality of what you do with an intense desire to continue to make everything you are involved in better

You have:

3+ years of instructional design and delivery in a technology capacity

Excellent work management & organizational skills; able to manage multiple activities simultaneously with minimal oversight

Excellent verbal and written communication skills

Exceptional customer service, a creative and positive outlook, and a genuine interest in helping to drive positive results and customer enablement

Technical understanding of cloud-based services, networking, internet concepts, website design, and Linux command line

Willingness to travel as needed NOTE: No travel will be required or expected during covid pandemic. Normal travel is estimated at 15%.

Bonus points for:

Working knowledge of Javascript

Experience in search, big data, machine learning, or data science

Certification program development

Please note that at this time Lucidworks is unable to sponsor employment authorization (both new and transfer).

About Lucidworks

Lucidworks is shaping the future of digital experiences, AI, and machine learning by reimagining the power and value of search to create all-new, human-centered experiences. We’re a Leader in Gartner’s 2018 Magic Quadrant for Insight Engines, and we are obsessed with helping the world’s best enterprises deliver breakthrough experiences that transform business and increase user engagement. Our ambitious, empowered team is focused on helping our customers meet their loftiest goals. Fusion, our advanced development platform, gives these enterprises the capabilities to design, develop, and deploy intelligent search at any scale.

Our roots are in Solr, the global search standard used by 90 percent of Fortune 500 companies, and our team includes leading search and discovery contributors and committers as well as many of the world's foremost search and machine learning innovators. We’re serious about the impact of our products to catalyze results for our customers, and about building a team that delivers meaningful results across a growing worldwide community.

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company. Thank you for your interest and we look forward to learning more about you.