Senior Technical Program Manager at Zillow
Seattle, WA, US

About the team

Zillow Group’s Marketing Operations team is working to enable marketing and product teams with technology, data, and optimized digital experiences so they can deliver on Zillow’s mission to“give people the power to unlock life's next chapter”. Our Marketing Operations vision is to make behind-the-scenes complexity look simple and bring efficient solutions to marketers’ fingertips while prioritizing a coordinated customer experience, scalable operational infrastructure, and significant business impact.

About the role

We are looking for a Technical Program Manager to help lead our success. Our team is growing, and our world is fast-paced and sophisticated. This role serves as a cross-functional liaison for broader, coordinated ongoing work across engineering teams. In this “driver” role you will bring all partners together toward a common goal and would be a key point person for data and infrastructure activation of marketing initiatives and campaigns.


Play a key role in strategy, design, configuration, and channel activation within the customer data platform (CDP) [Tealium]. This role is a combination of hands-on-keyboards management of the CDP AND program management for sourcing, testing and activating both streaming and off-line data.


Integral team member driving the marketing technology roadmap by participating in onboarding of new platforms from evaluation, selection, implementation strategy and execution, data and security compliance review and training for user teams.


Develop detailed technical project plans and execute on the plan until completion.


Coordinating with other dev dependencies to align cross-tech team sprint schedules & release plans.


Documents and maintains standard/efficient processes, automating as much as possible.


Enable cross-team testing scenarios.


May guide technical architecture discussions/decisions.


Who you are

You have 5+ years of experience in an engineering or program management role, with experience shipping great platforms and services.


You are experienced in SQL and JSON and are familiar with Python.


You gravitate toward the detail but can keep the big picture in focus.


You have experience working with a Marketing team and/or have worked in Marketing in the past.


You are excited by data and all that it can power.


You exude grace under pressure and are a great partner in any situation.


You are a team player, where we win/lose as team, and you are energized to be an integral part of the team.


You take a highly analytical approach, with proven experience using data to drive step-change results.


You have experience leading complex projects in a PM tool like Wrike or JIRA.


You exhibit collaborative working style with a strong focus on execution and results.


You have the humility to question assumptions, seek broad input, and validate iteratively.


You have operational excellence, clear communication and daring leadership to deliver it.


You have a Bachelor’s Degree in Computer Science, Operations Management, or similar field.


Get to know us

Zillow is the leading real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help. Zillow is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world.

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent.


Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.