Product Manager, Engagement and Communication team at Zillow
Seattle, WA, US

About the team

The Engagement and Communications team leads the Zillow off-site experience end-to-end, from push notifications, to emails, to just-in-time information and actions, our unusual focus is to give our customers the right information at the right time in support of their home finding journey.

About the role

The Zillow Engagement and Communication team is looking for a creative and detail oriented Product Manager to lead reimagining how we connect customers to homes they’ll love and information they’ll need. The Engagement and Communications team obsess over growing and engaging customers at each stage of their Zillow journey: Getting them the best and most relevant updates at the right time, and helping them take high value actions to get into a home they love. As the product leader for this team you will:


Work at scale - We communicate to millions of customers a day, across multiple channels.

Drive projects with multiple dev teams, and partners across the company

Improve and scale Zillow’s world-class communications platform.

Who you are

Bachelor’s degree in a technical or design field

4+ years of consumer facing product/program management experience

Strong technical, UX, communication, analytics, and creative problem solving skills

Passion for new technology and mobile applications and devices

Creativity in coming up with outstanding experiences

Passion for understanding customers and underlying problems

Get to know us

Zillow is the leading real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help. Zillow is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world.

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent.


Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.