We believe in differentiating our capital.
Reporting to the VP of Customer Enablement & Support, the Director of Customer Enablement will be responsible for refining our product training strategy, overseeing the creation of curriculum and technical documentation, ensuring its effective delivery, and assessing its outcomes. In this role, you will lead our teams responsible for driving product adoption and customer loyalty through our training content and delivery, in-app guides and walkthroughs, technical documentation, and self-service strategy on Workfront One (one.workfront.com). The ideal candidate will continually develop breakthrough ideas that transform Workfront’s education program to ensure customers achieve their business objectives with Workfront. Your goal will be to make every customer proficient in the Workfront product suite resulting in their adoption, continued use, and expansion.
Essential Duties and Responsibilities
Essential Knowledge, Skills, Abilities, and Background:
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