Senior Salesforce Administrator at New Relic
Atlanta, GA, US / San Francisco, CA, US / Washington, DC, US / Los Angeles, CA, US / Chicago, IL, US / Dallas, TX, US / Seattle, WA, US / Denver, CO, US / Austin, TX, US

As a Senior Salesforce Administrator you'll handle enterprise aspects of our Salesforce.com platform. To be successful, you'll need to be comfortable understanding business requirements, translating them to effective solutions, and socializing those solutions among your colleagues and business partners.

The Senior Salesforce Administrator role will be part of our Business Applications Team at New Relic, working side by side with Salesforce Administrators and Developers. We utilize agile principles and the scrum framework to deliver high quality build iterations within the tools we manage.

In addition to our Atlanta location, we are open to a remote Senior Salesforce Administrator who can work West Coast hours from a home office and who has >1 year of success working remotely with a distributed team!

What You’ll Do

Talk to end users and operations leaders to understand requirements, challenge assumptions when appropriate, and translating those requirements into technical specifications

Build new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages

Automate processes with workflow rules, validation rules, process builder, and flows

Identify reports and dashboards to measure the impact of build iterations

Support end users in real time with issues relating to Salesforce and supported applications

Deliver projects through our release management process

Lead all aspects of 3rd party application use and support

Your Qualifications

Must have:

3+ years of Salesforce Administrator Experience

Salesforce.com Advanced Administrator Certification

Understanding of data structures, data modeling, & database schema

Experience building with Salesforce Lightning User Interface

Strong qualitative and quantitative mathematical skills

Strong business acuity in sales operations and customer support

Analytical skills to improve quality of iterative builds

Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization

Nice-to-have:

Project Management experience

Agile scrum master or product owner training

Bachelor's Degree in Computer Science, Management Information Systems, Business or the equivalent related experience

Please note that visa sponsorship is not available for this position.

About Us

New Relic (NYSE: NEWR) is the industry’s largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We’re proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we’re a global company focused on building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy