Technical Writer Intern at ThoughtSpot
Sunnyvale, CA, US

Are you looking to join one of the fastest growing software companies in the Bay Area?

ThoughtSpot’s Search & AI-Driven analytics platform is revolutionizing how the world uses data by making analytics 1000x faster and easier for non-technical business people.

ThoughtSpot was recently named a Leader in Gartner's 2019 Magic Quadrant for Analytics. ThoughtSpot is the first new Leader in the past six year and is the fastest analytics company ever to become a Leader.

Learn on the job and help our team to attain our full potential! The Documentation department builds innovative experiences to make learning ThoughtSpot exciting, fun, and fast.

You will contribute to helping our customers learn how to set up and use ThoughtSpot. If you like writing, graphic design, making videos, or any other aspect of making serious learning an enjoyable and rewarding experience, this opportunity is for you.

Note: This is a 3-month unpaid internship position.

Responsibilities:

  • Assist with writing topics and instructions for using new features.
  • Format existing documentation topics to comply with content templates, and identify content for reuse across product components.
  • Integrate feedback from the field, and monitor internal channels for possible content improvements.
  • Contribute to the strategy for on-boarding new users, ongoing technical learning, and employee development.

Required Skills/Qualifications:

  • University-level student with a Bachelor’s degree. Focus in Communications, English, Instructional Design, Technical Writing, Information Management, Computer Sience, or a related discipline.
  • Enthusiasm for creating documentation and new learning experiences.
  • Excellent presentation, written, and oral communication skills.
  • Familiarity with adult learning principles and course design techniques is a plus.
  • Knowledge of databases, analytics, and business intelligence solutions is a strong plus.