We believe in differentiating our capital.
Maps are no longer static. Our maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time. Mapbox has the exciting opportunity to power devices and products across the next frontier in location-based data, such as Internet of Things and AR/VR.
In 2019, Mapbox made considerable investment in the platform to support the Japanese market, including the integration of best-in-class Zenrin data, and supporting the launch of Yahoo! JAPAN’s new maps for millions of people. Today, the demand for Mapbox in Japan is growing as we become the leading Japanese platform for maps and location. Our team is product-focused and customer-obsessed, developing opportunities to rapidly and sustainably scale our business throughout Japan. We’re building a sales and solutions team tailored to the Japanese market and we need a passionate, experienced leader to join us
Would you like to join one of the fastest-growing organizations within Mapbox and help customers of all industries and sizes gain the most value and service from Mapbox? We’re looking for a seasoned Technical Account Manager to support our customers’ creative and transformative innovation across all our technologies, including navigation, maps, search, and vision. This is an opportunity to be the technical advisor to the customer and ‘voice of the customer’ back into Mapbox.
As a Technical Account Manager you will directly influence how our largest customers use Mapbox. You will help executives deliver high impact transformations. You will interface with solution architects to understand business drivers and assess application portfolios ensuring that navigation solutions are highly scalable, flexible and easy to use across all form factors in the industry. You will serve as an advocate for your customer and help shape the future roadmap of Mapbox services at the customer and within Mapbox.
Ideal candidates have Mapbox knowledge and extensive experience managing support and operations that have top line revenue impact for our customers. In this role you will develop and execute on an operational launch plan and ongoing support strategy that helps our customers continue to grow and be successful on the Mapbox platform.
You must have proven ability to explain transformational concepts to executive decision makers and influence their technology strategy. Finally, you must be a mentor and role model for your colleagues.
In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:
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